AIBF Business Talk

Episode 160: From Elite Forces to Business Experts: Mastering Crisis Management with Irish Training Solutions

🎙️ This Week on AIBF Business Talk AIBF CEO Elaine Carroll welcomes Nigel McCormack from Irish Training Solutions, a company founded by ex-members of Ireland’s elite Army Ranger Wing. 🪖💼

🚀 Mission & Expertise: Established in 2020, Irish Training Solutions delivers accredited, tailored conflict and crisis management courses. Nigel shares how their military background enables them to help Irish companies, especially exporters, navigate unpredictable environments, from protests to extreme weather. 🌍🌦️ Named Business All-Star Global Security Risk Management Company of the Year, they emphasise risk mitigation to protect brands and ensure business continuity.

🛡️ Military Insights: Nigel recounts 27 years of military service, stressing the need for comprehensive risk management in today’s world, including European cities. An example? A surprise weather event in Valencia that underlined the value of meticulous planning. 🌪️

💡 Irish Market Relevance: From CEOs to frontline staff, their training covers conflict de-escalation and legal safety measures. Realistic “red team” exercises test staff readiness, making safety a top priority. 🔍

🌟 Key Takeaways: Network-building and collaboration are essential. Nigel champions the All-Ireland Business Foundation for fostering connections and advises: “Smile each day and embrace tomorrow!” 😊✨

Tune in for insights that could redefine your approach to business safety and preparedness!

Episode 159 - ECAT's Francis Lyons Shares Secrets to Business Efficiency

📢 This week on AIBF Business Talk, AIBF CEO Elaine Carroll speaks with Francis Lyons of ECAT! ECAT is a cutting-edge, cloud-based service delivery management tool that makes data collection and analysis a breeze. 🌐✨

If you’re looking to save up to 60% in time and boost efficiency by up to 30%, don’t miss out on this insightful conversation. 🕒💼

Francis, the mind behind ECAT, shares how the tool digitises processes for businesses, eliminating errors and speeding up workflows. 🖥️🔍 Facilities management and companies with repetitive tasks can especially benefit. He emphasises the importance of having efficient processes in place before going digital and stresses the cost savings brought by today’s accessible hardware. 📈💡

Francis also dives into his entrepreneurial journey, discussing the importance of a strong team, managing early challenges, and the resilience needed for success. 💪👥 ECAT’s impact has been profound, helping businesses transition from manual, error-prone methods to seamless digital systems. 📝➡️💻

Tune in to hear about ECAT’s recognition as Business All-Star Meath Business of the Year, and learn how your company could experience these remarkable efficiency gains. Francis also invites businesses to take advantage of a free trial! 🚀✨

Listen for more and unlock the full potential of your operations! 👂

Episode 158 - Ruth Hennelly's Vision for a Healthier Financial Future

🎙️ This week on AIBF Business Talk, CEO Elaine Carroll chats with Ruth Hennelly, Director & Financial Advisor at Hennelly Finance, a top health insurance advisor in the West. Ruth shares valuable insights into the Irish health insurance market, particularly the increased demand following COVID-19 and the significance of switching plans for savings. 🏥💰

They also discuss the upcoming auto-enrollment initiative for pensions, set to launch in September 2025. This initiative aims to automatically enroll eligible employees, starting with contributions of 1.5% of their salary, increasing over time. Ruth highlights the necessity for both employers and employees to understand their options, especially for higher-rate taxpayers, and stresses the importance of seeking expert advice to navigate these changes effectively. 📈👥

Topics covered include health insurance market trends, policy renewals, and comparing auto-enrollment with private pension schemes. Ruth reassures listeners that switching health insurance plans is safe and regulated, encouraging annual reviews. She emphasises the importance of making informed decisions for financial stability and invites everyone to reach out for expert guidance. 🌟💼

Tune in now for some expert Financial Insights from Ruth Hennelly of Hennelly Finance.

Episode 157: Leadership, Teamwork and Dedication: The EMH Technical Services Story

This week on AIBF Business Talk, AIBF CEO Elaine Carroll is joined by Eric Howey, founder of EMH Technical Services; to explore the secrets behind his company's success in electrical, technical, and data installation in the South of Ireland. ⚡

Eric shares the key to his achievements: retaining skilled employees and building a positive work culture. By focusing on long-term relationships and values, he's achieved stellar client satisfaction on projects ranging from Tesco store maintenance to complex helipad installations at Cork University Hospital 🏥.

💡 Eric began his career in the trade in the early 2000's, and his leadership journey is shaped by valuable lessons learned from mentors along the way. Notably, he’s worked with one electrician who has been by his side since the very beginning. 

Eric reveals how he keeps his team motivated and engaged through exciting, varied projects, using effective workflow management to prevent burnout while fostering a problem-solving culture that turns challenges into opportunities to succeed. 🔧✨

🏅 Recognised as the Business All Star Electrical Contractor of the Year, Eric sees this as a testament to his team’s hard work. With a focus on continuous improvement, he’s dedicated to building a sustainable business that supports long-term growth.

Catch this insightful conversation packed with leadership gems and industry expertise! 🎧✨

Episode 156: Global Vision, Local Roots: Customer Perceptions/Optimum Results CEO Emma Harte on Business Expansion

🚀 This week on AIBF Business Talk, Emma Harte, CEO of Customer Perceptions and Optimum Results, joins AIBF CEO Elaine Carroll for a fascinating chat. Emma shares her inspiring journey of taking over her father’s family business, continuing its success as a thriving enterprise that empowers SMEs through customer feedback and training. 🌱

Emma discusses how the business started due to a gap in the market for quality SME and management training. The need for customer feedback led to the creation of Customer Perceptions, offering tailored solutions for businesses to improve through direct consumer insights. 📊

She highlights her dedication to lean operations, team development, and transparency, all tracked via a custom-built dashboard. Despite her risk-averse nature, she complements her father’s entrepreneurial flair, driving year-on-year growth.
Emma also dives into how embracing mistakes and strong communication fosters a human touch in leadership 🤝. The company has also expanded internationally, including ventures into the Middle East, through personal contacts and understanding market needs 🌍.

With a strong focus on research, Emma stresses the value of understanding market needs and how her business supports clients in making smarter decisions. Her vision? To continue offering world-class consumer feedback solutions at competitive prices. 🎯
Tune in for engaging insights into leadership, resilience, and growth from this dynamic CEO! 🎧

Episode 155: The Benefits and Steps to Going Global with Mauve Group's Teresa Lewis

This week on AIBF Business Talk 🎙️, Elaine Carroll, CEO of AIBF, speaks with Teresa Lewis from Mauve Group, a trusted partner for businesses looking to expand internationally 🌍. AIBF, in partnership with University of Limerick (UL), is conducting research on the internationalisation of Irish SMEs, with support from Mauve Group.

On this episode, Elaine and Teresa discuss the benefits of global expansion, including increased credibility, cost reduction, market diversification, access to new regions, and broader talent pools 🌟. Expanding internationally allows businesses to grow their market presence, reduce operational costs, and access specialised skills from different parts of the world 🌎.

Teresa also stresses the importance of researching local markets, understanding cultural differences, and carefully planning financials, including contingency funds for unexpected costs 💰. She shares a successful case study of a tech company in Cork that expanded into India and Egypt using Mauve’s Employer of Record service, showcasing the benefits of this strategic approach. 🌐 Over time, they realised the benefits of hiring remotely, avoiding costly relocations while accessing top talent in these regions. This allowed them to grow efficiently, establish a global presence, and reduce costs 💼.

Key steps to prepare for global expansion include conducting a SWOT and PESTLE analysis, understanding the market landscape, and ensuring legal compliance ⚖️. Businesses should also consider whether to set up a local entity or use an Employer of Record to manage foreign employees. 

Teresa emphasises the importance of having strong financial and operational structures in place, as well as researching cultural and legal differences to ensure smooth market entry 💡. Planning for increased demand, setting contingency funds, and understanding local labour laws are all crucial elements of a successful global strategy.

Tune in now for more insights and strategies on the Benefits and Steps to Going Global🌟

This is the second  in a series of podcasts in conjunction with the Mauve Group exploring the area of Internationalising SMEs – Current Practices, Barriers, and Opportunities.

Episode 154: From Security to Complete Protection: A RAYN Perspective

On this week's AIBF Business Talk, Ray Nash of RAYN Safety Security chats with AIBF CEO Elaine Carroll 🗣️. RAYN started as a security company and has expanded to offer a full range of fire and security solutions, including CCTV, fire extinguishers, fire door maintenance 🚒, and more.

RAYN’s clients vary widely, from private homes to industrial factories 🏠🏭, allowing the company to be a one-stop-shop 🛠️. By embracing software innovation 💻, RAYN enables customers to track maintenance schedules and defects, boosting customer satisfaction.

Challenges include finding experienced staff and competing with large corporate employers in Limerick 🏢. Despite these hurdles, Ray highlights the importance of investing in continuous education 📚 and offering flexibility to employees. He also stresses the importance of perseverance 💪, believing in yourself, and staying committed to the bigger vision.

RAYN’s exceptional customer service and technological advancements have earned them accolades, including Business All-Star Safety and Security Company of the Year. Ray's advice to fellow entrepreneurs: never give up and always back yourself 🚀.

Tune in for valuable insights on how RAYN is revolutionising safety and security services! 🎧

Episode 153: The Secret to Advertising Success: Media 365's Mary Power

📢 On this week's AIBF Business Talk 🌟, AIBF CEO Elaine Carroll catches up with Mary Power, founder of Media 365 – Your Partners in Advertising 🎯. Recently honoured as the AIBF Business All-Star Advertising Industry Business Person of the Year 2024-25, Mary shares her journey and insights into the world of media advertising.

Mary highlights the need for a comprehensive media strategy, blending radio, print, out-of-home, and digital channels 🎨. Using research from Kantar and Nielsen 📊, her team tailors campaigns to meet clients' specific needs. She stresses the importance of businesses allocating 20-30% of their turnover to marketing budgets 💰 for effective results.

While technology like AI enhances creativity 🤖, Mary emphasises that human interaction remains essential for building trust and brand recognition 🤝. Media 365 prides itself on personalised service, acting as an extension of their clients’ marketing teams.

In an ever-evolving digital landscape 🌐, Mary advises businesses to prioritise long-term strategies and work with media partners for better results. Her commitment to client satisfaction has led to lasting partnerships and successful campaigns.

Tune in for expert advice 💡 from one of the industry's leading voices! 📻

Episode 152: Overcoming Barriers and Recognising Opportunities in Internationalisation for SME's with Mauve Group's Annette Ord

On this week's AIBF Business Talk, AIBF CEO Elaine Carroll chats with Annette Ord, Commercial Director of Mauve Group, about global expansion opportunities and challenges for SMEs. 🌐✨

The Mauve Group are a trusted partner to organisations of any size seeking to expand their horizons, and achieve growth beyond their home markets.

Annette highlights the importance of recognising your business’s potential to grow internationally. Many SMEs think they’re too small for global markets, but with the right strategy and support, even small teams can expand abroad. 💼🚀

She notes that key challenges include cultural differences, language barriers, and financial concerns. However, services like Mauve Group’s "Employer of Record" can simplify the process, allowing businesses to test international markets without major capital investment. 🌎💡

Annette emphasises that now is a great time to explore global opportunities, especially as many businesses seek to expand post-pandemic. With Mauve Group’s expertise, SMEs can take their first steps into new territories quickly and efficiently. 📈🗺️

Acknowledging the important role they play in helping businesses expand internationally, AIBF have partnered with UL to undertake some research into the Internationalisation of Irish SMEs with support from Mauve Group. ✨

Tune in for more insights and strategies on overcoming barriers to international expansion. 🌟

This is the first in a series of podcasts in conjunction with the Mauve Group exploring the area of Internationalising SMEs – Current Practices, Barriers, and Opportunities.

Episode 151: The Vital Role of Non-Executive Directors in Corporate Success - Insights from Malcolm Hughes on Governance and Growth

🎙️ On this episode of AIBF Business Talk, Elaine Carroll, CEO of AIBF, chats with Malcolm Hughes of Sedgwick International, the 2024 Business All-Star Non-Executive Director of the Year. Malcolm sheds light on the critical role and responsibilities of a Non-Executive Director (NED) in today's corporate landscape.

💼 Malcolm emphasises that while both executive and non-executive directors share the same fiduciary duties, the roles differ significantly. Non-Executive Directors provide independent oversight, ensuring that the company adheres to statutory regulations and governance principles. They bring an external perspective that is crucial for long-term sustainability and growth.

🛠️ Key responsibilities of a NED include corporate governance, compliance, and supporting the executive team. They act in the company's best interest, bringing their experience to foster strategic development and risk management. Malcolm highlights the importance of diversity on boards, as it helps avoid "groupthink" and promotes a dynamic decision-making process.

🌍 In today’s rapidly changing world, issues like ESG (Environmental, Social, and Governance) and digital transformation are increasingly significant. Malcolm advises that NEDs must be well-informed, proactive, and willing to seek external expertise when necessary to ensure that the board navigates these challenges effectively.

🎧Tune in now for some wonderful insights from Malcolm.