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AIBF Business Talk is an original podcast brought to you by the All-Ireland Business Foundation. In each episode we talk to innovators, entrepreneurs and leaders to bring you practical lessons and actionable insights that you can apply to your business and in your daily life.
Episodes

Friday Mar 24, 2023
Episode 83 : Helen Rowland’s Inspiring Journey with OceanConnects 🌊
Friday Mar 24, 2023
Friday Mar 24, 2023
Join the latest episode of AIBF Business Talk podcast and hear Helen Rowland's remarkable journey of transformation.
From humble beginnings, the businesswoman broke boundaries and became an entrepreneurial success with Ocean Connects.
🏢 Established in 2004, OceanConnects provides high-quality outsourced communication solutions to SMEs and large enterprises in Ireland and abroad.
Helen aptly chose the name "Ocean Connects" for her business, capturing the spirit of deep connection that she values within her company.
The name also reflects the vast potential of her business, just like the depths of the sea. 🐬
In the podcast, Helen shares her best practices for running a business, emphasising regular procedures, team training, and weekly quality checks. 📈
📞 Helen's expertise in the call centre industry makes this episode a must-listen for anyone looking to improve their sales, marketing, or customer service strategies.
💪 With her relentless dedication and tenacious perseverance, Rowland has proven that success is possible for those who are willing to put in the hard work. 🌟
Ocean Connects achieved Business All-Star Accreditation for the third year, recognising its contribution to call centre industry standards. 🏆
🌊 Discover how Helen Rowland built her successful business and the tangible lessons she learned along the way. 💡
💬 "Solving problems for strangers is one of the purest forms of kindness."
Don't miss this inspiring episode of AIBF Business Talk! 🎧
About the All-Ireland Business Foundation
The AIBF is an independent national body that identifies and acknowledges the country’s most ambitious and visionary businesses.
As the accreditation body for the Business All-Star mark, the AIBF recognises Best-In-Class Irish businesses. Companies that merit recognition based on an independent audit of their performance, reputation, and customer-centricity.
Business All-Star Accreditation Is The Nation’s Symbol Of Trust.

Tuesday Mar 21, 2023
Tuesday Mar 21, 2023
The Trailblazing Story of Kevin Horgan and Ladybird Driving School, Empowering Women and Revolutionizing the Industry with a Focus on Quality.
🚘 Buckle up and tune in to this inspiring podcast featuring entrepreneur Kevin Horgan, founder of Ladybird Driving School.
Learn about Kevin's background, his passion for understanding what influences behaviour, and how he brought his family driving school to the top with careful branding and trademarking.
Discover how Ladybird's unique model empowers women to earn a good income while managing family responsibilities, with quality and standards as top priorities for all 70 instructors.
Find out how Kevin's effective marketing and customer targeting helped Ladybird become the only driving platform with 1000 Trustpilot reviews, and how they're exploring joint ventures.
Hear about Kevin's personal journey as an entrepreneur, the challenges he faced, and his satisfaction in changing people's lives.
Don't miss this exciting podcast filled with insights and inspiration for anyone looking to start or grow their own business.
Listen to the latest episode of AIBF Business Talk now!
🎧 Tune in to hear from Kevin Horgan.
The AIBF would like to thank Kevin for sharing his valuable insights with fellow Business All-Star accredited TRIBE members and the wider public.

Wednesday Mar 08, 2023
Wednesday Mar 08, 2023
Caroline Horgan's entrepreneurial journey is one of resilience, innovation, and unshakable determination.
From taking over Abbeylands Furniture to becoming the All-Star Inspirational Business Person of the Year 2023, Horgan has transformed her family business into a successful soft furnishings wholesaler that employs over 35 people.
On International Women's Day, Horgan shared her insights on the AIBF Business Talk podcast with Elaine Carroll.
She stresses the importance of researching the market, understanding the business philosophy, communicating effectively with staff and customers, and seeking better solutions to overcome challenges.
Horgan's journey can be compared to that of a skilled sailor navigating uncharted waters. With astute decision-making, careful planning, and the courage to take calculated risks, she charted her course to success.
Today, Scatter Box operates from a 40,000 square foot manufacturing facility that allows them to produce and supply a signature collection of soft furnishings, cushions, throws, rugs and wall art, designed and made with love in Ireland.
With a creative in house design team, a large production, manufacturing and warehouse facility, the very latest in design and interior trends are exclusively produced, stocked and supplied on demand to homeware retailers throughout Ireland, UK and internationally.
They also make bespoke soft furnishings for hotel and leisure contractors in Ireland and private label for renowned multi retailers.
Horgan encourages entrepreneurs to have faith in their capabilities, as perseverance and determination can lead to success. Her advice is invaluable for anyone seeking to navigate the unpredictable currents of entrepreneurship.
Caroline's enormous contribution to trade and commerce in Ireland has been recognised with the Business All-Star Inspirational Business Person of The Year 2023 Accreditation.
The AIBF would like to thank Horgan for sharing her valuable insights with fellow Business All-Star accredited TRIBE members and the wider public.

Friday Mar 03, 2023
Episode 80: Tadhg Henderson,Profitsflow
Friday Mar 03, 2023
Friday Mar 03, 2023
“Small Fish, Big Advantages”
Discover the Secret to Profitsflow's Success. How Customer-Centricity Drives Organic Growth in Competitive Industries.
In a world dominated by global players, standing out from the crowd can be challenging. However, for Profitsflow, an Irish enterprise software solutions business, the key to success has been their relentless focus on enhancing the customer experience.
Their customer-centric approach has allowed Profitsflow to carve out a niche in highly competitive manufacturing and field service industries, achieving sustained organic growth and earning the prestigious All-Ireland ERP Solution Provider 2023 Accreditation for three consecutive years.
On the latest episode of AIBF Business Talk, Founder Tadhg Henderson shares valuable insights on how the company's commitment to improving the client experience have been instrumental in their success.
Founded in 2009, Profitsflow specialises in Enterprise Resource Planning (ERP) software solutions designed to streamline and systemise the critical functions of a manufacturing company.
This third consecutive Business All-Star Accreditation recognizes Profitsflow's exceptional conduct in trust performance and customer-centricity, further solidifying their reputation as one of the best-in-class Irish businesses.
The AIBF thanks Tadhg for sharing his invaluable insights with fellow Business All-Star accredited TRIBE members and the wider public.
About the All-Ireland Business Foundation
The AIBF is an independent national body that identifies and acknowledges the country’s most ambitious and visionary businesses.
As the accreditation body for the Business All-Star mark, the AIBF recognises Best-In-Class Irish businesses. Companies that merit recognition based on an independent audit of their performance, reputation, and customer-centricity.
Business All-Star Accreditation Is The Nation’s Symbol Of Trust.

Friday Feb 24, 2023
Friday Feb 24, 2023
Deirdre Mulhern's success story is a true inspiration for aspiring business leaders.
Deirdre joined our CEO, Elaine Carroll on the latest episode of AIBF Business Talk to share her insights.
As the Chief Finance and Operations Officer at Capital Switchgear two-in-row accredited Business All-Star, she has played a key role in the company's rise to become a global business with a remarkable eight-figure annual turnover.
Mulhern's leadership qualities and can-do attitude have made her a real leader within the organisation, and her insights on career progression, leadership, and growth are truly valuable to all aspiring business leaders.
Capital Switchgear was founded in 2012 by Grainne Behan and Michael Sinkey, and over the last 11 years, the company has grown into a successful business offering a comprehensive range of switchgear products and services to clients across the island of Ireland and overseas.
Mulhern's innovative solutions and growth strategy have helped the company respond to significant industry-wide challenges and achieve remarkable success.
She recommends remaining true to oneself, continuing to develop, and leading by example to be an effective leader in any business.
The All-Ireland Business Foundation has recognised Mulhern's outstanding contributions to the business world by naming her February's All-Star Business Person of the Month.
The AIBF would like to thank Deidre for sharing her valuable insights with fellow Business All-Star accredited TRIBE members and the wider public.
Mulhern's success story is a true testament to the power of hard work, determination, and innovation in achieving business success.
To learn more about Capital Switchgear Ltd, visit their All-Star showcase page here.

Friday Feb 10, 2023
Friday Feb 10, 2023
“Hardwork and persistence are the keys to success”
Joseph Clancy is Business Development Director at JAC Ltd - Lightning Protection, engineering and design specialists, who design, install, test and certify lightning protection systems.
Joseph joined our CEO, Elaine Carroll on the latest episode of AIBF Business Talk to share his insights on:
- The dynamics of a family business
- How perseverance and persistence are key
- How hard work pays off in the long run
- Finding balance between your personal and professional life
- And much more.
The AIBF is delighted to be working with Joseph and JAC Ltd, which is a three-in-a-row Business All-Star. Joseph is also a proud recipient of the best lightning and protection company for 2023 accreditation by the All-Ireland Business Foundation (AIBF).
The AIBF would like to thank Joseph for sharing his valuable insights with fellow Business All-Star accredited TRIBE members and the wider public.

Friday Feb 03, 2023
Episode 77: HUGH LAMBERT - “Create a Habit of Managing your Finances”
Friday Feb 03, 2023
Friday Feb 03, 2023
“You have to create the financial plans but you also have to look at the blockers for the plans as well and remove all of them”
Hugh Lambert is the Managing Director of Integral Financial Planning. Whether it's pensions, life cover, investment, or savings, Integral Financial Planning is committed to helping clients navigate the complex world of finance with confidence. They are are dedicated to advising company directors and managers on how to structure their life cover, investments & pensions in a cost and tax-efficient manner.
Hugh joined our CEO, Elaine Carroll on the latest episode of AIBF Business Talk to share his insights on:
- Tips to manage your finance,
- The idea of creating a surplus,
- Making a retirement plan,
- Financial planning for your kids,
- The future of Integral Financial Planning,
- And much more.
The AIBF is delighted to be working with Hugh and Integral Financial Planning, which is a two-in-a-row Business All-Star. Hugh is also a proud recipient of All-Star Thought Leader in Financial Services accreditation by the All-Ireland Business Foundation (AIBF).
The AIBF would like to thank Hugh for sharing his valuable insights with fellow Business All-Star accredited TRIBE members and the wider public.

Friday Jan 27, 2023
Episode 76: Garry Bradley - “Work hard, play hard”
Friday Jan 27, 2023
Friday Jan 27, 2023
“Time Management is very important; if you start one task you have to finish it before you move on to something else.”
Garry Bradley is the Managing Director of Crossphilip Engineering (CPE). CPE caters to jobs of all shapes and sizes from structural steel works, gates/rails, and playgrounds to large production line build and bespoke custom builds.
Garry has also diversified his interests into learning & development, consultancy and the beauty industry.
Don't miss out on this must-listen episode where Garry discusses:
- Top traits that an entrepreneur must possess,
- The kind of pressure a next-generation entrepreneur faces,
- How he has diversified into different industries
- Mistakes to avoid as well as advice to fellow entrepreneurs,
- And much more
Garry is also a proud recipient of All-Star Thought Leader in Entrepreneurship accreditation by the All-Ireland Business Foundation (AIBF).
The AIBF would like to thank Garry for sharing his valuable insights with fellow Business All-Star Accredited TRIBE members and the wider public.

Friday Jan 20, 2023
Episode 75: Ross MacMahon - “People Put In Orders At All Times Of The Night”
Friday Jan 20, 2023
Friday Jan 20, 2023
“Hygiene has become a changed landscape; it has become an elevated concept now”
Public hygiene is just as important as private hygiene when it comes to maintaining positive health. But it’s an issue that’s never been properly grasped. Only a few specialist companies are taking the lead in acting to make sure that everyone can remain healthy in both private and public spaces.
Ross MacMahon is Managing Director at Dublin-based company BaileyHygiene, which assists Irish firms with hygiene and cleaning solutions for offices and shared workspaces.
Ross is the latest guest on AIBF Business Talk, where he chatted to Elaine Carroll about…
- The company’s journey & lessons learned,
- The rising focus on workplace hygiene since the pandemic began,
- Simple hygiene tips for Irish businesses,
- And much more.
BaileyHygiene’s products meet accredited ISO and environmental certifications. They evaluate what's going on in your business; this can be on the product line, in food service and catering, or the restroom.
The AIBF is delighted to be working with Ross and BaileyHygiene, which is a two-in-a-row Business All-Star and was also recently accredited as Business All-Star Hygiene Services Company of the Year 2023.
The AIBF would like to thank Ross for sharing his valuable insights with fellow TRIBE members and the wider public.

Friday Jan 13, 2023
Episode 74: Caroline Treanor - “Everyday is a School Day”
Friday Jan 13, 2023
Friday Jan 13, 2023
“We’re constantly changing and improving what we do”
Getting the right work/life balance is tricky for pretty much everybody, but for ambitious businesspeople, who also happen to be parents, the hurdles are that little bit higher and more plentiful.
Mother of five, Caroline Treanor, completed a Masters last year while also continuing to play her crucial role as Director of Operations & Compliance for the Dublin-based financial advisors, Clear Financial.
Caroline is the first guest of 2023 on AIBF Business Talk, where she talks to Elaine Carroll about…
- How to accomplish goals in a busy life,
- The importance of a personal financial health check,
- How to protect clients,
- Why you’re constantly learning in this sector,
- And much more.
Clear Financial is a leading life and pensions brokerage, based in Rathcoole, where they help clients reach their financial goals and achieve real peace of mind when it comes to the financial well-being of their families and businesses.
The company is now a four in-a-row Business All-Star and a valued member of The AIBF Register of Irish Business Excellence (TRIBE).
Thanks to Caroline for taking the time to offer her insights to AIBF Business Talk.
