Episode 174 - Cathy Jones: Building Excellence at emeis Ireland

This week on AIBF Business Talk 🎙, we shine a light on Cathy Jones, Chief Human Resources Officer at emeis Ireland 🏥.

With an outstanding 95.4% satisfaction rate and 95.5% trust score from families ❤, emeis Ireland is committed to delivering exceptional care while investing in its people. Cathy’s passion for coaching drives leadership development, helping to ensure agility and innovation across the organisation 🚀.

Overseeing a team of more than 2,700 across 24 nursing homes and a growing home care service, Cathy is dedicated to creating a supportive, people-focused culture. With over 51 nationalities represented, she leads the way in diversity, inclusion, and ongoing development through their in-house training academy 🎓.

Employee wellbeing is a top priority, with initiatives such as the Mental Health First Aid responder programme 🧠, which has trained 41 team members to provide vital support for colleagues dealing with stress, anxiety and other challenges. Alongside this, an employee assistance programme offers counselling, life coaching and financial advice 💬.

Looking ahead, emeis Ireland is expanding with two new state-of-the-art nursing homes opening in Kilkenny and Portmarnock 🏡, alongside continued growth of the Manor Home Care service. 

Recognised as Business All-Star Residential Provider of the Year ⭐ ⭐ for two consecutive years, the team remains focused on excellence in care and workplace culture.

Tune in now for some wonderful insights!